- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system ... following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment;… more
- Epsilon, Inc (Alexandria, VA)
- …Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000 users. Tier ... business needs change. + Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as needed. **Pay Transparency Statement… more
- PLUS Communications (Arlington, VA)
- …and optimize programmatic ad campaigns across buying platforms like The Trade Desk , StackAdapt, and DV360. + Own the full lifecycle of programmatic campaigns, ... is preferred. + Strong hands-on experience with demand-side platforms like The Trade Desk and StackAdapt. + Proficiency in Excel with an understanding of basic… more
- HCA Healthcare (Fredericksburg, VA)
- …office service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d) Documents interactions with physician and ... Serves as a subject-matter expert for provider support to the Service Desk Community. **3. Access:** a) Collects, validates, and appropriately routes documentation… more
- CACI International (Hampton, VA)
- …Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub operations, you will provide ... Problem, Change, and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government and senior staff to prepare schedules,… more
- Gemini 3 Group (Quantico, VA)
- …using SharePoint while conducting verification of all items. + Provides help desk support for all WTBn personnel; troubleshoot computer systems, printers, and ... + 3+ years of IT support experience + Experience in network management and help desk support + Ability to troubleshoot and repair issues + Knowledge of IT systems… more
- World Insurance Associates, LLC. (Virginia Beach, VA)
- …or equivalent Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk . Exerting ... up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required… more
- TekSynap (Arlington, VA)
- …for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ITIL v4 ... Foundation Certification (or ability to obtain within 90 days of hire). + Strong analytical and reporting skills; experience with dashboards and KPI tracking. + Excellent communication skills for client and stakeholder engagement. + US Citizenship required. +… more
- Travelers Insurance Company (Springfield, VA)
- …continuing education credits as mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. + This ... position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces… more
- Public Consulting Group (Richmond, VA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents (when required)… more