- Leidos (Lorton, VA)
- …Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. ... knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including, but not… more
- GovCIO (Washington, DC)
- …degradations and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve… more
- Leidos (Lorton, VA)
- …Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) team. MSS ... operations and our customers through customer experience, user experience, agent experience and performance management initiatives and improvements. This position… more
- Amentum (Washington, DC)
- Amentum is seeking a **Senior** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are...expertise is required. + Experience as a primary case agent in counterintelligence case management at DOE, the FBI… more
- Travelers Insurance Company (Washington, DC)
- …Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the ... customer service to meet the needs of the insured, agent and all other internal and external customers/business partners....mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow… more
- Leidos (Laurel, MD)
- …candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems. ... troubleshooting, and maintenance for IT systems + **Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems** + Provide assistance to… more
- Dentons US LLP (Washington, DC)
- …communication. + Model desired work values and practices, and act as a change agent within the team. + Liaise with sponsors, clients, and IT personnel to communicate ... facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications groups as needed. + Partner with HR and business leaders… more