- CACI International (Chantilly, VA)
- …Continental US * * * **The Opportunity:** CACI is looking for a Cisco Call Manager Engineer Lead to support our DoD customer to implement an enterprise IT service ... implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as...IT operations to mission operations. As a Cisco Call Manager Engineer Lead, you will be responsible for the… more
- System One (Alexandria, VA)
- …+ Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ticket needed + ... submitted support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to determine the appropriate...WLC) + Firewalls (VPN, remote access) + Cisco Call Manager (CUCM) + Cisco NetFlow configuration + Storage (Brocade,… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- General Dynamics Information Technology (Arlington, VA)
- …including problem resolution and base configurations * Plan, prioritize, and schedule, desk side support, and executive support activities to ensure continuity of ... staff to ensure that users receive competent and timely service. * Analyze desk side, and executive support inquiries to identify recurring user problems, recommend… more
- TD Bank (Vienna, VA)
- …is responsible for the strategic and operational oversight of the trading desk , ensuring adherence to regulatory requirements, risk management practices, and timely ... + Leads the development, maintenance, and enhancement of policies, procedures, and desk -level controls to comply with regulatory and firm requirements + Acts as… more
- CACI International (VA)
- …will be engaged in the following activities: + Work alongside a technical manager /team leads to understand how project work is delivered through a standard release ... that impact overall trajectory of the project + Learn about the help desk support model, ticket triage and support change management processes. + Gain exposure… more
- Cambridge International Systems Inc (Norfolk, VA)
- …and infrastructure. + Collaborate directly with OPTEVFOR's Information System Security Manager (ISSM), ISSEs, and other stakeholders to maintain system compliance. + ... Primarily an office-based role in Norfolk, VA + Standard desk /computer work with flexibility for walking and movement on...to work in an office environment, sitting at a desk , looking at a computer for most of the… more
- GovCIO (Arlington, VA)
- …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Travelers Insurance Company (Woodbridge, VA)
- …+ Identifies and refers claims with Major Case Unit exposure to the manager . + Performs administrative functions such as expense accounts, time off reporting, etc. ... as mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. + This position requires the individual… more
- Johnson, Mirmiran, and Thompson Inc. (Roanoke, VA)
- …and/or revised processes and procedures + Representing the Managing Principal, Project Manager , or Department Head when they are unavailable + Leading staff training ... and design solutions + Works closely with the Project Manager to execute project plans + Coordinate with Project...perform assigned duties. While most of our work is desk -based, there may be times when standing, walking, bending… more
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