- Koniag Government Services (Vienna, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and ... paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk… more
- Parsons Corporation (Centreville, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team! In this role you ... support is available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide mission** ! **What… more
- Xponential Fitness (Leesburg, VA)
- …best and most comprehensive franchise ranking. POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by ... to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Pilates fitness knowledge or background… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; + Coordinate Service ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- TekSynap (Dahlgren, VA)
- …TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support Specialist (Help Desk ) ... complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system accessibility, and user… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …and requests. As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In ... articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program ... of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs);… more