- TekSynap (Arlington, VA)
- …the resolution of incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket ... status reports and monthly In-Progress Reviews (IPRs) for the COR. + Support the development, maintenance, and updating of Standard Operating Procedures (SOPs), Work… more
- TekSynap (Chantilly, VA)
- …enhance the efficiency and functionality of ServiceNow applications.The technician will support the programservice desk that providesa 24/7, 365-day ServiceDesk ... (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool set to document, process,… more
- TekSynap (Richmond, VA)
- …Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard, ... provide timely resolutions. + Seamlessly shift between routine service support and special project workstreams. + Follow technical guidance,...+ GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained… more
- Robert Half Office Team (Herndon, VA)
- …* Assist with resolving conference room scheduling conflicts and provide administrative support to departments as needed. * Update desk procedure manuals ... will play a vital role in ensuring smooth front desk operations and assisting with facilities management tasks. The...skills and a proactive attitude, making them an excellent representative of our company. Responsibilities: * Greet and announce… more
- CACI International (VA)
- …(IMO), the American Bureau of Shipping (ABS), and USCG regulations. + Support engineering life cycle management engineering and planning for assigned Military ... of long range (5-30 year) plans for maintenance, operation, repair, and support of TRANSALT. + Provide ship availability Program Management (PM) and technical… more
- DMS International (Virginia Beach, VA)
- …Analyst (Information Management). The Functional Analyst will provide IT technical support in the resource management area to the Information Management (IM) ... roles as 722 - Information Systems Security Manager - Intermediate and 411 Technical Support Specialists - basic: + Possess a minimum of 5 years of experience in… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- TekSynap (Springfield, VA)
- …as the Contractor's Point of Contact (POC) for the Contracting Officer's Representative (COR). The Network Program Manger organizes, directs, and manages contract ... operation support functions, involving multiple, and complex and inter-related project...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Provide support to the Cyber Defense Forensic team in support of Insider Threat ... established policies, handbooks, and Standard Operating Procedures (SOPs). This support includes monitoring activities, conducting threat analysis, investigating policy… more
- BCA Financial Services, Inc. (Richmond, VA)
- …revenue cycle, patient financial, sales, medical billing, medical office, medical front desk , call center, call center representative , remote call center, ... from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi… more