- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... position based in Latham, NY* JOB RESPONSIBILITIES + Supervise the support desk team, providing direction, mentorship, and performance management. + Manage daily… more
- City of New York (New York, NY)
- …while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall success of critical ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to… more
- CAI (Albany, NY)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...Need** Required: + **6-12 months' experience in a Service Desk role and/or technical support role** +… more
- TEKsystems (Wappingers Falls, NY)
- Entry-Level IT Support / Tech Support Specialist Location: On-site - Wappingers Falls, NY (5 days/week) Schedule: 35 hours/week - flexible hours available Pay ... another entry-level IT job - it's a chance to support a company whose work directly helps save lives....client requirements) Nice-to-Haves (Not Required) + Internship or help desk experience + Familiarity with ServiceNow or other ticketing… more
- CompuCom (Albany, NY)
- …looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a ... They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local… more
- BXP (New York, NY)
- …certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working knowledge ... Primary Purpose of Position: Support the computing needs of all desktop and...upgrades, problem resolution and repair. Essential Functions: End User Support + Install and support the use… more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + At least 2 years of experience in a Help Desk , Service Desk or technical support environment. + Knowledge of PCs, ... or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience in a HealthCare environment… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- Robert Half Technology (Woodbury, NY)
- …answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear ... Description The Service Desk Analyst is responsible to provide courteous, accurate...Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more