- City of New York (New York, NY)
- …assigned cases. - Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations. - Other duties as assigned ... the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year...the answers to questions in a customer service, help desk or public information capacity may be substituted on… more
- City of New York (New York, NY)
- …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... Web Application Suites, APIs, Batch jobs, and other IT Support Requests. Also, you will be responsible for communications...3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service Desk… more
- Albany Medical Center (Albany, NY)
- …Salary Range: $65,102.17 - $100,908.37 The Audio-Visual Specialist provides onsite and remote support for all complex and in person audio-visual support needs. ... Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation… more
- City of New York (New York, NY)
- …in data analysis, program reporting, research, and program evaluation activities to support veteran's programs and policies designed to engage with the veteran ... for facilitating external referrals to non-DVS resources (ie culture, income support , individual &family support , sports & recreation, utilities, wellness,… more
- University of Rochester (Rochester, NY)
- …and performance evaluations. + Provides for the continuous availability of operational support for all platforms in accordance with the institution's needs. + ... Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT...Data Center. + Works independently with users and applicable support teams to integrate a wide array of technology… more
- Alfred University (Alfred, NY)
- …of University-owned computers in classrooms, labs offices, and residence halls. Maintain, support , and secure University staff and lab computers. Create, manage, and ... for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast… more
- Robert Half Technology (New York, NY)
- …this role, you will serve as a key point of contact for technical support , ensuring seamless operations across our IT systems and platforms. The ideal candidate will ... to manage vendor relationships effectively. Responsibilities: * Provide desktop support for Windows-based environments, addressing technical issues and ensuring… more
- University of Rochester (Brighton, NY)
- …consultation, analysis, troubleshooting, design, implementation, training and operational support for University of Rochester technology users. Maintains expertise ... as well as wide range of systems, applications and customized needs in support of all functions. Provides remote and hands-on support . Assesses, interprets… more
- SUNY Delhi (Delhi, NY)
- …written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not limited to: using ... our ticketing software to assist network and desktop support staff with service requests, moving hardware (eg, computers, phones), and providing general support … more
- Scotiabank (New York, NY)
- …York. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, ... ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities… more