- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem, ... is accurate and complete. + Performs basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt and… more
- CompuCom (Austin, TX)
- …Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The Technical Support Manager will manage performance ... of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved...procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development.… more
- PCSI (Austin, TX)
- …proficiency with IPv4 networks, DNS, and DHCP required. + Experience with remote support solutions. + Experience using a service desk solution. **Other ... **Description** PCSI is looking for an IT Support Technician to join our corporate IT team!...Respond to incidents and requests through the IT service desk . + Create, maintain, and influence IT standard operating… more
- Comcast (Plano, TX)
- …installation of additional CMTS's in the market. + Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment ... the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small… more
- HCA Healthcare (San Antonio, TX)
- …colleagues invested over 156,000 hours volunteering in our communities. As a Consulting EHR Support Analyst -Pharmacy with IT&S - San Antonio Division you can be a ... Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny...Resolve complex issues and requests escalated from the Service Desk or other service resources for advanced clinical applications… more
- System One (Deer Park, TX)
- Office Support Coordinator - Deer Park, TX This role will be required to be in office 5 days per week. Job Summary: The Office Support Coordinator will ... our Deer Park craft recruiting and training office. They will oversee front desk operations to ensure a smooth and welcoming experience for guests, while also… more
- Pike Corporation (Plano, TX)
- …IT related incidents with cooperation from other departments within IT Operations + Document support incidents in detail within the Help Desk ticketing system. + ... Summary: This position will serve as the primary IT support specialist for their region. They will also assist...business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations.… more
- Cardinal Health (Lewisville, TX)
- **_What IT Client Support contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2+ support for software and hardware devices ... priority and nature. + Configure, deploy, maintain, troubleshoot, inventory and support computer workstations, laptops, printers, mobile devices, phones and other… more
- Guidehouse (Dallas, TX)
- …operating procedures, provide training and knowledge transfer to team members, and support the creation of desk instructions and process documentation. + ... practices. You may assist in test data preparation, documentation updates, and onboarding support for new testers. You will gain exposure to tools such as IBM… more
- Eliassen Group (Frisco, TX)
- …API, Groovy scripts, and automation rules (eg, Azure DevOps) + Respond to service desk tickets and provide hands-on support to internal users + Deliver internal ... cloud deployments. This is a hands-on role focused on system administration, user support , and process automation on the Enterprise Operations team. It's a great fit… more