- CACI International (Norfolk, VA)
- …scripting abilities + Understanding of system security principles + Experience with help desk support + Knowledge of backup and recovery procedures **Specific ... Perform daily activities of configuration and operation of business systems + Support mainframe, mini, or client/server based systems + Optimize system operation and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf (COTS) ... Description:** We are seeking a Junior Functional Specialist to provide specialized expertise in support of IT tasks. This position is located in USA VA Fort Belvoir… more
- General Dynamics Information Technology (Chantilly, VA)
- …to support program objectives + Debugs issues and provides tier 3 help desk support if needed **DESRED SKILLS AND EXPERIENCE:** + Service Now + Documented ... with at GDIT. You'll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What ... Apps, and Azure Functions. + **Elevate Support :** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more
- SHINE Systems & Technologies (Reston, VA)
- …Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support . + Ability to work in a fast-paced environment. + ... Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition systems operational environment for an Intelligence… more
- M. C. Dean (Arlington, VA)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, ... include but are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance… more
- System One (Arlington, VA)
- …Benefits available ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client ... Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...play a critical role in managing a team of support analysts and ensuring efficient and effective support… more
- SAIC (Mclean, VA)
- …on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the Service Desk ... for the overall performance and management of a Service Desk with 15+ team members within various shifts. The...as security patching, enhancements to the environment, etc. + Support ITIL practice areas such as IM, PM, and… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; + Coordinate Service ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- ChenMed (Richmond, VA)
- …expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director ... leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care… more