- NANA Regional Corporation (Alexandria, VA)
- …seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate ... Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of...Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support ... management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident resolution, and provide… more
- GovCIO (Sterling, VA)
- …troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service ... **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- Insight Global (Alexandria, VA)
- Job Description Service Desk /Desktop Support Specialist Provide systems administration support to cross-functional product development teams. Prepare ... release requirements. Detect, diagnose, isolate and correct device operational failures. Support Incident and Problem Management activities with device expertise and… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... productive interactions * Cultivate best practices through analysis and reporting in support of continuous improvements * Own, manage, and drive velocity of term… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully ... remote. + Provide support from 10 am - 7 pm (Eastern Time)...support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting… more
- Excentium (Falls Church, VA)
- …CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident resolution and requests ... the use of application software tools and/or infrastructure components. + The Help Desk Specialists provide support through analysis and problem resolution using… more
- CACI International (Ashburn, VA)
- …* **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) client ... in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support... desk ticketing system. + Experience providing advanced support to end-users spanning a variety of application/software issues.… more
- ARSIEM (Arlington, VA)
- …is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian Government agencies ... and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government....Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- … SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. Support ... services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are available at the… more