- Lithia & Driveway (Loudoun County, VA)
- …Subaru of Sterling Subaru of Sterling Subaru of Sterling is Looking for Loaner Desk Agents/ Receptionist to support our Service department! Subaru of Sterling is ... one of over 300 + dealerships that make up the Lithia & Driveway family and is currently the second largest automotive retailer in the nation. What will I be doing? + Assure proper and thorough check in/check out of loaner vehicles upon client… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + ... framework and best practices. + Experience with Jira help desk ticketing systems and remote support tools....Jira help desk ticketing systems and remote support tools. + Excellent communication, interpersonal, and leadership skills.… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- CACI International (Reston, VA)
- …while performing the daily check. * Create and update, on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in ServiceNow. ... Help Desk Specialist Job Category: Information Technology Time Type:...our Luke Team! You will provide direct hands on support to a mission customer as part of a… more
- NTT America, Inc. (Ashburn, VA)
- …account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support . In this role, you will monitor, support , and manage all help ... to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support . * Anticipated split between the helpdesk lead role and providing end-user … more
- ManTech (Herndon, VA)
- … or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications is required: ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager** to join our team in **Washington, DC.** This is a hybrid… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of leadership experience in service desk support and operations. + One of the following certifications is required: ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a hybrid… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …online system help utilizing Oracle User Productivity Kit (UPK) tool. -Ensures DAI Help Desk support contractor staff is fully trained on processes and standards ... related to DAI Help Desk support . **Required qualifications to be successful in this role:** -Must have 7+ years experience supporting Oracle EBS workforce… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional ... is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate… more