- Quality Technology Services, LLC (Ashburn, VA)
- …+ Associates degree or equivalent professional experience + Two or more years of help desk , technical support , or desktop support experience + One or more ... The **Enterprise IT** ** Support ** **Engineer** **I** will be responsible for providing...responsible for providing assistance where needed for common desktop support issues while performing with little supervision. This position… more
- GovCIO (Fairfax, VA)
- …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and ... + Provide requirements assessments, market surveys, materials provisioning, logistics support , and related acquisition support documentation for current… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and… more
- CACI International (Chantilly, VA)
- …system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support . + Provide expertise in PPBE to support ... Systems Analyst role, responsible for providing customer and application support across various efforts for the Department of Navy...user community via phone and email during specified Help Desk hours. + Candidates must be located in the… more
- Deloitte (Arlington, VA)
- …for this role ends on 9/15/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... The Risk Manager role involves providing quality and risk management support throughout the opportunity and engagement lifecycle, including risk consultations to… more
- M. C. Dean (Norfolk, VA)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, ... tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but are not limited… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior ... Customer Support Specialist Job Category: Information Technology Time Type:...Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA.… more
- CompuCom (Richmond, VA)
- …looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a ... They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local… more
- ManTech (Chantilly, VA)
- …System Experience: Experience with both Windows and Linux operating systems. + End-User Support : Experience providing help- desk support for common desktop ... include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging...to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests… more
- ManTech (Chantilly, VA)
- …and four other SAs. **Responsibilities include but are not limited to:** + Tier 1-2 help desk support for user issues reported over the phone or in the ticket ... part of a small, highly technical team providing WAN/LAN systems integration and support of a virtualized Windows client-server medium enterprise in a VMware Virtual… more