- Insight Global (New York, NY)
- …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The Service Desk ... as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is...on the computing and collaboration environment, including the following systems , platforms, or technology: -Microsoft Office 365 Account Support,… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...can provide quality customer service on procurement, contracting and system related issues. Strengthen staff knowledge of the procurement… more
- Catholic Health Services (Roslyn, NY)
- …assignments. Provide onboarding, training, and continuous professional development for front desk staff, ensuring they are well-versed in systems , policies, ... Overview The Front Desk supervisor will oversee and lead the front...experience. Oversee the use of electronic medical records (EMR) systems , scheduling software, and other tools to streamline front… more
- City of New York (New York, NY)
- …certification - Familiarity with New York City's Enterprise Resource Planning (ERP) systems and ERP-like architecture (ie, Financial Management System (FMS), ... ability in eliciting, analyzing, prioritizing and presenting business, functional and system requirements for large, complex, mission-critical systems - Ability… more
- Comcast (New York, NY)
- …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Manager, Deal Desk will be a data-driven leader, responsible ... for leading the Supply side deal desk for the company. This will be a high...+ Be an active part of the Net Promoter System - a way of working that brings more… more
- City of New York (New York, NY)
- …rules, approval workflows, and custom modules. - Support integration points with external systems (eg, Financial System , Contract Registration System , City ... for the success of an assigned unit. The Service Desk Unit is part of a central services and...Familiarity with New York City's Enterprise Resource Planning (ERP) systems and ERP-like architecture (ie, Financial Management System… more
- Marriott (New York, NY)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree...Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... 90 City agencies and entities. Within OMB, the Information Systems Task Force supports the agency's staff by providing...to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract...eg JIRA; - Propose updates to user resources for systems such as PASSPort; - Identify opportunities for and… more
- TEKsystems (Albany, NY)
- …virtual desktops, implementation and support * Excellent communication skills * Experience with help desk ticketing system * Ability to lift 50 pounds to desk ... Secondary Point of Contact with vendors for supported Service Desk hardware and services such as, but not limited...Software Services * Strong knowledge supporting the Windows operating system + Support end users via telephone, email, ticketing… more