- Epsilon, Inc (Manassas, VA)
- …Epsilon is known for its solution-focused and innovative approach, aligning technology systems , tools, and processes with the missions and objectives of its ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities...public relations experience + Experience with an incident tracking system + (or) 2 years of experience on the… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …business capabilities. Responsible for supporting a number of diverse application systems across multiple subsets of functional business areas within the Enterprise ... to include but not limited to Merchandise Systems E-Commerce Supply Chain Systems Store ...and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the operational… more
- IHG (Petersburg, VA)
- …of potentially serious issues. + Ensure all staff is properly trained on systems , security and cash handling procedures, and service standards and have the tools ... plans to achieve established goals related to guest satisfaction scores, front desk activities, hotel cleanliness, maintenance IHG Rewards Club enrollments, etc. +… more
- ManTech (Mclean, VA)
- …**Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience (access ... support. + Provide user support and basic training for common applications, system procedures, and office productivity tools. + Collaborate with cross-functional IT… more
- Epsilon, Inc (Arlington, VA)
- …Epsilon is known for its solution-focused and innovative approach, aligning technology systems , tools, and processes with the missions and objectives of its ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- City of Norfolk, Virginia (Norfolk, VA)
- …logs and prepares different reports. + Answer questions of citizens who come to the front desk and citizens who call the front desk . + Works alone and with ... after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five...have any experience in the operation of a front desk or reception area? + Yes + No 16… more
- Serco (Norfolk, VA)
- …network or system points of contact, and track status in provided trouble ticket system . + Respond to help desk inquiries in support of web applications by ... Networks including identifying incidents using firewalls, intrusion detection and preventive systems . + Provide Tier 1 network, services, and cybersecurity support… more
- General Dynamics Information Technology (Chantilly, VA)
- …services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual testing requirements ... None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service, Systems Documentation,Web Browser,Writing **Experience:** 5 + years of related… more
- Sunrise Senior Living (Alexandria, VA)
- …to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. + Answer incoming telephone calls ... administrative duties pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk and entry area neat and organized. + Check Bistro… more