- Leidos (Springfield, VA)
- …The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for facility-related service ... orders, and general inquiries via phone, email, or service management systems . + Provide support for maintenance-related issues including custodial, HVAC,… more
- V2X (Reston, VA)
- …most complex challenges with integrity, respect, responsibility, and professionalism. The Service Desk Agent role in V2X supports a web-based registration portal and ... years of experience in a Call Center or Help Desk environment + Minimum 3-year customer service experience +...Center Environment + Proficiency in mobile devices and operating systems (iPhone and Android) + Working knowledge of MS… more
- Atrium Hospitality (Norfolk, VA)
- …Atrium's community service and volunteer programs. **What You Will Do** + Oversee front desk operations and step in as the go-to problem solver for guests and ... amount of charm. + Support and train new front desk team members-you're the friendly coach they'll thank later....are key. + Tech savvy enough to use hotel systems with confidence - No one wants to be… more
- Omni Hotels (Hot Springs, VA)
- …guest scenarios. + To be familiar with all technical equipment related to the Front Desk . + To be familiar with all hotel facilities and offerings. + To understand ... influence and importance of all departments on the Front Desk . + Responsible for the training of new associates....+ Broad knowledge of Epitome, Synergy and Ving card systems . + Familiar with all reservation special packages. +… more
- Omni Hotels (Hot Springs, VA)
- …the Omni Homestead Resort & Spa may be your perfect match. Job Description A Front Desk Agent is responsible to provide a warm welcome to all guests staying in the ... and fostering relationships with new and repeat guests. Front Desk Agents are expected to respond to all guests'...Ability to accurately and efficiently input information into computer systems + Ability to work cohesively with co-workers both… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT ... and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs);… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and ... environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls, voicemails, emails, and portal requests.… more
- ChenMed (Virginia Beach, VA)
- …We're rapidly expanding and we need great people to join our team. The front desk team member is one of a patient's first contact with our ChenMed family and, ... clinic and provides basic secretarial and administrative support. A successful front desk team member possesses a strong commitment to providing superior service and… more
- CompuCom (Richmond, VA)
- Compucom Systems , Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to ... Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service ...Performs account management and maintenance for various applications and systems (eg, creates or modifies user accounts and permissions,… more