- General Dynamics Information Technology (Alexandria, VA)
- …Management Lead you will help ensure today is safe and tomorrow is smarter. Our work depends on Service Management Lead joining our team who will be responsible for ... for all customer facing services * Oversee the 24/7/365 enterprise service desk , network operations center, incident response, and disaster recovery operations *… more
- Serco (Norfolk, VA)
- …security incidents to Cybersecurity Branch Network Defense (CND) lead. + Provide help desk support for all JS J7 supported networks and services to include initiate ... in provided trouble ticket system. + Respond to help desk inquiries in support of web applications by assist...computer, cyber, and networking skills background. + Ability to work on-site in Suffolk, Virginia. Additional desired experience and… more
- SMX (Quantico, VA)
- …internal DNS + Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide a weekly ... to Tier II, and service desks for handling standard Active Directory related incidents, work orders, and service requests + Provide Active Directory Service Desk … more
- ManTech (Mclean, VA)
- …virus scanning services, and desktop/laptop/peripheral support. **Preferred Qualifications:** + Related work experience in a technical help desk position. + ... team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently...+ HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of… more
- Insight Global (Arlington, VA)
- …mailrooms and conference rooms with necessary supplies Respond to Facilities service desk tickets (eg, broken chairs, accessories, sit-stand desk installs) ... where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action...where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative… more
- ManTech (Herndon, VA)
- …of activities to support end user requests and incidents. This position will work closely with the customer stakeholders, project managers, and other team members to ... processes and track outcomes of the value stream + Work closely with operations teams and others to maintain...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership… more
- ManTech (Herndon, VA)
- …to support desktop support services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ... and track progress on strategies and meeting goals + Work closely across operations teams and others to maintain...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on… more
- Serco (Herndon, VA)
- …government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network and Engineering. ... (IPINS). + You will lead your team to provide high quality network and help desk support to our current and future organization. + You will manage contract budgets… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** + ... **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless...our employees to enable them to do the greatest work of their careers - and rewarding them for… more
- Deloitte (Arlington, VA)
- …for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... deal flow along with sales and contracting cycles. + Work closely with deal teams and legal in reviewing...Owns risk consultation and contracting support for scope of work /SOW documents. + Provide guidance on contracting and negotiation… more