- ASM Research, An Accenture Federal Services Company (San Francisco, CA)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install ... executive staff, across on-site and occasional off-site environments. + Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation… more
- DXC Technology (San Francisco, CA)
- …1 Design Thinking collaboration space. The technician will be responsible for deskside support, meeting room readiness, asset management, and 'smart hands' support ... a fast-paced environment. **Key Responsibilities** **End User Support** + Provide deskside hardware and software support for laptops, desktops, mobile devices, and… more
- SAIC (Oakland, CA)
- …requests with the IT service management system. + Remote and Deskside Experience troubleshooting hardware and software issues + Troubleshooting Microsoft Windows ... related experience + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management,...VTC, Zoom needed + Escalates complex problems to upper-level deskside engineers + Must have a broad base of… more
- Teledyne (San Diego, CA)
- …+ Respond to, evaluate, and prioritize all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and ... utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues arise +… more
- SHINE Systems & Technologies (Lompoc, CA)
- …users in its application and functionality. + Training experience (Classroom or Deskside ) + Proficiency in troubleshooting technical issues + Strong understanding of ... DoD, Intelligence, or Law Enforcement missions + TS/SCI clearance is REQUIRED Desired Qualifications: + Real world experience supporting intelligence or operations + Familiarity with Gaia or Foundry + Experience training other intelligence or operations… more
- NBC Universal (Glendale, CA)
- …desktops, laptops and other technology hardware. + Performs software installation deskside and using remote tools. + Assists with organization and cabling ... of technology equipment, computer setups. + Conducts daily physical inventory of assets and updates to the Asset tracking Database. + Ensures assets are tracked and cataloged. + Provides incremental daily ticket updates of ongoing work. "What do I need to have… more