- Kyndryl (Sacramento, CA)
- …and our communities. **The Role** We are seeking a highly skilled and proactive ** Deskside Support Site Focal** to join our client's onsite IT support team. This ... and training. **Key Responsibilities:** + Act as the focal point for deskside support at the site, coordinating and mentoring technicians. + Lead onboarding… more
- SHINE Systems & Technologies (Lompoc, CA)
- …users in its application and functionality. + Training experience (Classroom or Deskside ) + Proficiency in troubleshooting technical issues + Strong understanding of ... DoD, Intelligence, or Law Enforcement missions + TS/SCI clearance is REQUIRED Desired Qualifications: + Real world experience supporting intelligence or operations + Familiarity with Gaia or Foundry + Experience training other intelligence or operations… more
- NBC Universal (Glendale, CA)
- …+ Provide outstanding end-user support through phone call, ticketing system (Jira), and deskside visits + Create new tools to automate processes in an effort to ... increase departmental efficiencies + Set up and move systems as necessary + Analyze issues and create solutions for hardware and software problems + Participate in, and/or run preventative maintenance tasks + Assist in creating and maintaining documentation… more
- CalSTRS (Sacramento, CA)
- …System Development Lifecycle (SDLC) for software development + Extensive experience with deskside support and troubleshooting + Ability to manage and coordinate work ... through a ticketing system + Ability to take initiative and work independently and a team environment + Excellent analytical and critical thinking skills + Ability to provide a high level of customer service + Strong written and verbal communication skills… more
- Robert Half Technology (Los Angeles, CA)
- …and upgrade workstations, ensuring minimal disruption to business operations. Provide deskside and remote support during migrations, addressing user issues related ... to performance, connectivity, and applications. Create and maintain documentation for migration procedures, troubleshooting steps, and user guides. Utilize tools such as Intune, SCCM, and Active Directory for device deployments, endpoint configuration, and… more
- Kiewit (Santa Fe Springs, CA)
- …20 miles south to the Irvine, CA area. **Responsibilities** . Provide deskside and remote support to Kiewit employees, Kiewit subsidiaries, partners, contractors ... working for Kiewit and job site contractors . Provide customers with technical guidance or direction . Respond to all assigned tickets in a timely manner . Immediately notify appropriate individuals of any issues that could potentially impact production… more
- Motion Recruitment Partners (El Segundo, CA)
- …as well as business partner use. + Focus of work is phone and deskside support, and resolution of incidents/service requests submitted via Self Service. + Responding ... to issues by gathering all necessary information and to provide resolution during the initial contact or forward the issue to the correct support team for resolution. Applicants must be currently authorized to work in the US on a full-time basis now and in the… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …on customer service and user experience. + Understanding of Technical and Deskside support processes. + Understanding of endpoint monitoring and support tools ... (backup, vpn, anti-virus, patching, and encryption). + Desire to identify areas for efficiency considering automation, IaC, agentic AI or other time-saving tools for repetitive operational work. + Familiarity providing evidence for SOX, ISO, SOC or other… more