- Deloitte (Arlington, VA)
- …and maintain continuous communications with other service leads (Network, Service Desk, Deskside Support, Cyber) and Manager in the IT Operations Center to resolve ... problems. + Initiate and lead the crisis action team for critical issues with their service lane. + Act as the primary technical interface concerning COE, tracking all planned/emergency maintenance actions pertaining to infrastructure, and coordinating with… more
- William C Brown Inc (Springfield, VA)
- …in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. ... End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories. The individual will fulfil… more