- Kyndryl (Washington, DC)
- …and our communities. **The Role** We are seeking a proactive and personable ** Deskside Support Technician** to join our client's onsite IT support team. This role ... below under important notes). **Key Responsibilities:** + Provide **Level 2 Deskside Support** for laptops, desktops, and peripheral devices. + Deliver **hands-on,… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... interface. + Representing IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed… more
- TEKsystems (Hyattsville, MD)
- …at the Hyattsville, MD Depot The ideal candidate will have a deskside support experience and have general ServiceNow experience Prior experience working in ... priority tickets on a day to day basis General Deskside Support experience: o Incidents - Software break/fix o...with Windows 10 and Microsoft Office o Experience with Deskside support in a hospital environment a plus o… more
- SAIC (Reston, VA)
- …+ Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + Software Factory ... Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians… more
- IT Concepts (Washington, DC)
- …service level metrics. The candidate will also be responsible for providing deskside support, remote support, and technical and operational support for both Windows ... customer service to ensure no disruption in service. + Provides deskside services by performing installation, configuration, maintenance, and troubleshooting on VACO… more
- Leidos (Washington, DC)
- …range of IT services, including software application support, help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ... ITSM, Active Directory services, and video conferencing. The program provides software development support for a variety of ATF custom software applications; these needs are growing as we support the customer's move to the cloud and the associated application… more
- KeenLogic (Washington, DC)
- …+ Oversee 24x7 Tier 1 Service Desk operations, coordinating Tier 2/3 deskside , remote, and executive support. + Monitor and enforce SLA performance (response, ... arrival, resolution) and develop corrective action plans as needed. + Build and manage staffing plans, shift rosters, escalation paths, surge/transition staffing; supervise team leads. + Direct nationwide field support, logistics, and onsite dispatch to… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and ... mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer's needs are met quickly and effectively. The… more
- Amgen (Washington, DC)
- …Travel as needed to major conferences, events, and Amgen sites globally, and conduct deskside briefings with media. **What we expect of you** We are all different, ... yet we all use our unique contributions to serve patients. The Corporate Affairs professional we seek will meet or exceed these qualifications. **Basic Qualifications:** Doctorate degree and 4 years of communications or public relations experience **Or**… more
- Robert Half Technology (Washington, DC)
- …adhering to company policies and industry standards. Key Responsibilities: + Provide deskside support for users based on dispatched service tickets or direct ... requests + Perform break/fix support for laptops, desktops, and peripheral devices + Install and configure specialty software not packaged in SCCM + Remove devices from the network as directed by security protocols + Diagnose and resolve printer issues,… more
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