- Leidos (Washington, DC)
- …application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and ... mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer's needs are met quickly and effectively. The… more
- SHINE Systems & Technologies (Washington, DC)
- …users in its application and functionality. + Training experience (Classroom or Deskside ) + Proficiency in troubleshooting technical issues + Strong understanding of ... DoD, Intelligence, or Law Enforcement missions + Secret clearance or above is REQUIRED Desired Qualifications: + Real world experience supporting intelligence or operations + Familiarity with Gaia or Foundry + Experience training other intelligence or… more
- Leidos (Alexandria, VA)
- …engineering technical assessment and process improvement initiatives. + Assist Deskside Support and Tech Refresh personnel experiencing issues reimaging workstations ... and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission environment. + Provide mentoring and training to 24/7/365 IT Operations Center (ITOC) personnel. + Develop and update Standard Operating Procedures (SOPs)… more
- IBM (Alexandria, VA)
- …This is primarily a patch management type of task and not a deskside support task. The role involves managing system parches and distributing system patches ... to end point nodes using BigFix software. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but… more
- NANA Regional Corporation (Alexandria, VA)
- …experience. + 9+ years of experience in service desk operations, call center, and deskside support. + 3+ years of experience managing technical personnel. + 2+ years ... of experience with ServiceNow platform and Microsoft 365 (M365) products. **Desired Qualifications:** + ITIL v3 or later certification. **Job ID** 2025-17670 **Work Type** On-Site **Company Description** **Work Where it Matters** Suvi, an Akima company, is not… more
- IntelliDyne (Falls Church, VA)
- …CAC policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise ... management of potential risks that may have impact on customer base and operating environment. Qualifications: + Active DOD Public Trust clearance. + Active CompTIA Security+ CE certification. + Bachelor's Degree and 4 years relevant support experience or a HS… more
- Leidos (Fort Belvoir, VA)
- …providing timely and effective support via phone, online channels, and deskside visits. + Perform technical triage, troubleshoot complex user-facing issues, and ... apply correct fixes or workarounds to restore service. + Provide support for new employee onboarding, including the setup of all ADPE (monitors, VDI, laptops, phones, printers) and ensuring connectivity to required applications and services. Incident & Process… more
- William C Brown Inc (Springfield, VA)
- …in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. ... End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories. The individual will fulfil… more