- Kyndryl (Richmond, VA)
- …and our communities. **The Role** We are seeking a highly skilled and proactive ** Deskside Support Site Focal** to join our client's onsite IT support ... and training. **Key Responsibilities:** + Act as the focal point for deskside support at the site, coordinating and mentoring technicians. + Lead onboarding and… more
- SAIC (Reston, VA)
- …areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + ... and many will be remote, with the exception of Help Desk, Deskside Support , and select Infrastructure roles.** **Qualifications** EDUCATION AND EXPERIENCE:… more
- ManTech (Herndon, VA)
- …management certification. + Experience in help desk leadership, IT hardware refresh, deskside support , and installation of hardware, networks, VoIP phones, and ... MANTECH seeks a motivated, career-oriented, and customer-focused Location Support Center Lead to join our team in...this role, you will lead a team of IT support professionals responsible for incident response, network installations, and… more
- NANA Regional Corporation (Alexandria, VA)
- …experience. + 9+ years of experience in service desk operations, call center, and deskside support . + 3+ years of experience managing technical personnel. + 2+ ... Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of… more
- ManTech (Chantilly, VA)
- …a team in a technical help desk position, refreshing of IT equipment, providing deskside IT support and installation of IT hardware, networks, VoIP phones, ... **ManTech** seeks a motivated, career and customer-oriented **Location Support Center Lead** to join our team in...this role, you will lead a team of IT support professionals handling incident response, network installations, and project… more
- Deloitte (Arlington, VA)
- …and maintain continuous communications with other service leads (Network, Service Desk, Deskside Support , Cyber) and Manager in the IT Operations Center ... actions pertaining to infrastructure, and coordinating with the Operations Support Team in the development of knowledge articles. +...for the sustainment of operational baselines. + Manage 24x7x365 support and a Tier 2/3 team - available on-demand… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,...Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years… more
- William C Brown Inc (Springfield, VA)
- …our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the ... Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment...is looking for a Systems Administrator (Tier 2 Desktop Support ) to join our team to support … more
- General Dynamics Information Technology (Springfield, VA)
- …HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Desktop Support Management,VTC,Workstations **Certifications:** Security + - CompTIA **Experience:** 3… more
- TekSynap (Arlington, VA)
- …documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas to ensure compliance ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more