- NANA Regional Corporation (Alexandria, VA)
- …experience. + 9+ years of experience in service desk operations, call center, and deskside support . + 3+ years of experience managing technical personnel. + 2+ ... Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …of IT services, including software application support , enterprise infrastructure support , service desk, ITSM, deskside support , workstation engineering ... Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications,...Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products… more
- General Dynamics Information Technology (Washington, DC)
- …+ Delivering excellent customer service via phone, chat, email, tickets and deskside support . + Supporting on-site installation and repair of desktops, ... **Job Family:** Systems Administration **Skills:** Customer Service,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 + years of related experience… more
- Leidos (Washington, DC)
- …of IT services, including software application support , enterprise infrastructure support , service desk, ITSM, deskside support , workstation engineering ... Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications,...Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products… more
- Robert Half Technology (Fulton, MD)
- …5 years of experience in IT infrastructure leadership roles. * Expertise in deskside support , computer hardware, and deployment processes. * In-depth knowledge ... infrastructure services and ensuring alignment with business objectives to support digital transformation initiatives. The ideal candidate will bring a… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,...Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years… more
- William C Brown Inc (Springfield, VA)
- …our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the ... Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment...is looking for a Systems Administrator (Tier 2 Desktop Support ) to join our team to support … more
- TekSynap (Arlington, VA)
- …documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas to ensure compliance ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
- KeenLogic (Washington, DC)
- …reporting. + Oversee 24x7 Tier 1 Service Desk operations, coordinating Tier 2/3 deskside , remote, and executive support . + Monitor and enforce SLA performance ... Tier 1, Tier 2, and Tier 3 end-user technology support across House offices in Washington, DC and nationwide....ensure 24x7 Tier 1 coverage, oversee advanced Tier 2/3 support , and drive continuous service improvements aligned with ITIL… more
- Leidos (Reston, VA)
- **Description** Leidos is seeking a **Sr. Network/System Technician** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program ... provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate...resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary. - Correlate events and… more