- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... ITIL v4 Foundations, or HDI Certification. + Hands-on experience with deskside support , including hardware/software troubleshooting, deployment, and maintenance.… more
- Leidos (Fort Belvoir, VA)
- …of contact for IT-related incidents and service requests, providing timely and effective support via phone, online channels, and deskside visits. + Perform ... and apply correct fixes or workarounds to restore service. + Provide support for new employee onboarding, including the setup of all ADPE (monitors, VDI,… more