- Amazon (New York, NY)
- …contact center solutions: IVR, chat, custom reporting, quality management, agent desktop , or workforce management - 2+ years experience in Software ... development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases Preferred Qualifications - AWS experience preferred, with proficiency in a wide range of… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to… more
- Utica College (Utica, NY)
- …+ Adaptability with new and emerging technologies; must be able to work with desktop applications and the internet and demonstrate the ability to learn new systems ... timely and efficiently. + Ability to deal courteously and effectively with a wide variety of constituents + Excellent communication skills. + Ability to work accurately with attention to detail. + Ability to maintain confidentiality. + Ability to adapt to… more
- Syracuse University (Syracuse, NY)
- …for all IT needs, requests, purchase recommendations, and support covering desktop hardware and software, remote access solutions, and tablets and/or smartphones. ... This position is critical to the ongoing operations responsible for providing elevated computer and application support. more
- Carrington (Albany, NY)
- …Processing work experience required. + Encompass/Empower experience preferred. + Desktop Underwriting ("DU"), Loan Prospector ("LP") and/or other Automated ... Underwriting Engines ("AUS") experience preferred. **Our Company:** Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, ... Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients. +… more
- S&P Global (New York, NY)
- …Business Units and divisions, collaborating closely with the Account Managers and Desktop Sales Specialists covering Latin America. + Drive and track cross Business ... Unit, Cross Divisional and Synergy referrals and campaigns in region. + Build relationship with local regulatory bodies to understand regulatory landscape and how the RVS suite can meet regulatory needs in region + Adopt structured and disciplined approach to… more
- CUNY (Brooklyn, NY)
- …network design, web design, virtualization, and cloud. + Administer Virtual Desktop Infrastructure (VDI) utilizing various operating systems (Linux, Windows Server, ... Windows 7-11 and others) + Programming and database support, and system database management. + Determining departmental equipment requirements, preparing purchase specifications and coordinating acquisitions. + Preparation and reconciliation of purchase… more
- Dow Jones (New York, NY)
- …coverage. + Adapt content for various platforms, ensuring optimal storytelling for mobile, desktop and social media. + Pitch and develop new video ideas that engage ... our audience and drive subscriber value. + Stay up-to-date with industry trends and emerging video technologies to enhance storytelling techniques. You Have: + At least two years of experience in video journalism and live event production, with a strong track… more
- University of Rochester (Rochester, NY)
- …The Data Center Services Technician II provides basic systems monitoring, desktop and application support. The Data Center Services Technician II follows ... documented procedures when troubleshooting and resolving issues within the Enterprise Data Centers. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for customers received via Service Desk intake mechanisms, such as phone calls, service tickets,… more