- Teleperformance USA (Richmond, VA)
- …up and configure router or switch.** + **Core proficiency with a laptop or desktop computer.** + **Comfortable with desktop computer systems and have general ... knowledge of Windows-based systems.** + **Customer service and/or sales experience preferred.** **Key Competencies:** + **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:**… more
- Trace Systems Inc (Portsmouth, VA)
- …and configuration as it pertains to managing VMware infrastructure and desktop environment components. Examples of relevant experience may include the following: ... and interaction with VMware infrastructure. + Creating and administering virtual desktop environments (eg, Horizon View), virtual machine templates, snapshots, and… more
- Trace Systems Inc (Portsmouth, VA)
- …Examples of relevant experience may include the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software ... OneDrive, and SharePoint. + Utilizing remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical… more
- ManTech (Mclean, VA)
- …customer's operational environment, including ticketing systems, installations, desktop technologies, corporate applications, access administration, and voice/video ... knowledge of the customer's operational environment, including ticketing systems, desktop technologies, corporate applications, access administration, and voice/video infrastructure.… more
- Nightwing (Arlington, VA)
- …best practices. - Provide user support for Virtual Private Networks (VPNs), Virtual Desktop Infrastructure (VDI) such as Citrix, as well as MacOS and iOS platforms. ... of networking and network administration - Skilled in working with virtual desktop environments (Citrix, VMware) - Must be able to work collaboratively across… more
- GovCIO (Alexandria, VA)
- …or cloud-based systems (AWS GovCloud, Azure Government, or similar) + Virtual desktop /workspace platforms (VDI, Citrix, VMware Horizon, Azure Virtual Desktop ) + ... Software Factory / DevSecOps environments (GitLab, Jenkins, Nexus, SonarQube, etc.) including API management tools and data streaming + Identity, Credential, and Access Management (ICAM) solutions (PIV/CAC, IdM, MFA, SSO, RBAC) + WAN/LAN networks, SIPR and… more
- ManTech (Mclean, VA)
- …environment, including (but not limited to) ticketing systems, installations, desktop technologies, corporate applications, access administration, and voice and ... operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video… more
- Epsilon, Inc (Arlington, VA)
- …all activities in the IT ticketing system. This position involves troubleshooting desktop computers, laptops, peripherals, and software, as well as assisting with ... hardware and software issues at user workstations. + Troubleshoot desktop /laptop hardware, operating systems (Windows, macOS), and applications (Microsoft Office,… more
- ManTech (Chantilly, VA)
- …user-focused incidents. + Installation, accountability, maintenance, and decommission of physical desktop , data center equipment and other IT assets. + Performing ... systems. + End-User Support: Experience providing help-desk support for common desktop and server issues and with installing and configuring physical equipment.… more
- NuAxis Innovations (Falls Church, VA)
- …Apple iPads, iPhones, and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT service tickets and ... experience. . 2+ years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft Office… more