- IBM (Frederick, MD)
- …role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users ... * 1+ year of experience in customer service or help desk role * Basic understanding of...environment. * Knowledge of Active Directory, VPNs, and remote desktop tools. IBM is committed to creating a diverse… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... to become part of our team as an IT Analyst III supporting the Army Test and Evaluation Command...degree + Experience in deploying IT hardware such as desktop computers, laptops, tablets, monitors and printers + Experience… more
- Marriott (Bethesda, MD)
- …projects or additional assignments as requested by the Support Manager the Help Desk operates 24x7x365. CANDIDATE PROFILE Education and Experience **Required** ... with Microsoft Office 365 products, Windows 10. Edge, Chrome, and general desktop / laptop troubleshooting. **CORE WORK ACTIVITIES** + Work with users via… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more