- Robert Half Technology (Richmond, VA)
- …equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration experience Required Skills + Strong ... procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet...Duration: 10 minutes or less + Collaborate with the Desktop Services team to manage corporate desktops following IS… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Experience with networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * Location: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...IMPACT** + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + Provides frontline… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. + Ensure...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...support of off-the-shelf applications and office products Performing remote desktop triage and system repair using remote tools. +… more