- SMX (Oxnard, CA)
- …Processing Move/Add/Change (MAC) requests Coordinating computer relocations + Updating desktop /laptop location records + Managing custodian transfers of IT hardware ... customer service experience + High School Diploma **Desired Qualifications:** + IT helpdesk experience + Bachelor's degree in an IT field + Security+ certification… more
- Revelyst (San Diego, CA)
- …and software issues over the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to understand, diagnose, and resolve ... documentation articles based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures to organize… more
- Terumo Neuro (Aliso Viejo, CA)
- …communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + Initiate and schedule with vendor to replace or fix ... for shipment back to vendor. + Set up and configure new Windows desktop /laptops or mobile devices for new hires. + Minimum hardware troubleshooting that includes… more
- LS Power Development, LLC (Oakland, CA)
- …ability to troubleshoot technical issues + Expertise in Microsoft Teams for desktop and room video conferencing and collaboration + Experience building reports with ... helpdesk systems to manage departmental workflows + Experience with software deployment and system management + Experience with end-user information security tools +… more