- ManTech (Annapolis Junction, MD)
- …critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to ... desktop applications, workstations, and related equipment to ensure minimal disruption to end-users and maintain productivity. + Monitor and manage all installed systems and infrastructure diligently, taking direction from senior personnel to ensure optimal… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a technically skilled IT Helpdesk Analyst to deliver Tier 1 and Tier 2 support for approximately 175 end users. The role begins with ... configuration Required Qualifications: 1-2 years of experience in a corporate IT helpdesk or technical support role Proficiency with ConnectWise or similar ticketing… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and ... Windows operating systems and install/load operating system software. + Perform desktop hardware and operating system set-up, imaging software loading, and antivirus… more
- Kennedy Krieger Institute (Baltimore, MD)
- …end-user support, problem resolution, and service request actions for desktop workstations, laptops, PDA's, software applications, peripherals, and Windows Operating ... releases, and upgrades. This position will respond in timely fashion to Helpdesk calls relating to computer business applications and general systems issues.… more
- Orion Consortium (Annapolis Junction, MD)
- …required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide ... investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware or software * May coach and provide guidance to ... investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications for worldwide sites *… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * May coach and provide guidance to ... investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications for worldwide sites *… more
- Leidos (Rockville, MD)
- …with identity proofing. + Execute all security actions necessary to secure the desktop including, but not limited to, deployment of network access control, program ... & contingency planning and supervising a Cybersecurity team within a helpdesk . + Experience working with Splunk, secure email solutions, End-Point protection… more
- Jabil (Hunt Valley, MD)
- …to end users across Hunt Valley, Maryland locations, ensuring smooth operation of desktop systems, software applications, and network resources. You will play a key ... Experience: + Minimum of 3 years of experience in IT support or helpdesk functions. + Experience supporting users in a medical manufacturing or regulated environment… more
- General Dynamics Information Technology (Annapolis, MD)
- …Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Maintains current knowledge of relevant technology as… more