- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and...All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of… more
- Ferrotec USA (Livermore, CA)
- …WHAT YOU NEED TO BE SUCCESSFUL . A minimum of 5+ years of support services experience in IT Help Desk and/or Desktop Support operations troubleshooting PC, ... pure precision solutions to our customers, delivering superior quality, value, and service . Ferrotec (USA) Corporation is a technology company with a worldwide… more
- American Airlines (Los Angeles, CA)
- …which includes software/hardware installs, upgrades and overall maintenance of PC desktop /laptop systems and peripherals. **What you'll do** _As noted above, this ... to customer support issues escalated from the Helpdesk + Contributes to desktop projects (global installs/upgrades) as a project team member + Remotely diagnoses… more
- Crane Aerospace & Electronics (Burbank, CA)
- **Job Summary:** As a Sr. Client Services Analyst, you will have the chance to work with cutting-edge technologies and be part of a dynamic team that values ... resolution. + Could perform fixes at the remote or desktop level, including installing and upgrading software, installing hardware,...of 3 years of demonstrated success at the Client Services Senior level within a large organization. + Knowledge,… more
- Robert Half Technology (Canoga Park, CA)
- …+ Vendor Management + Professional/Polished, Collaborative, Customer Service -Oriented + Citrix Virtual Desktop (or AVD) - VDI Services is a huge preference + ... Robert Half (Technology Solutions) is searching for a IT Service Desk Analyst II with a background in Azure,...M365, SharePoint, OneDrive, Exchange, Teams, Intune (MDM) + Azure Services (Entra, Virtual Desktop or AVD, etc.),… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- University of Southern California (Los Angeles, CA)
- …to enhance efficiency, automate routine tasks, and streamline problem-solving in desktop support operations. + Excellent customer service and communication ... Computer Services Consultant IApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Computer- Services -Consultant-I\_REQ20165671/apply) Marshall… more
- Amazon (Santa Clara, CA)
- …that are no-brainers to buy and easy to use. Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily ... technologies, then join our team to help build Amazon's Desktop -As-A- Service offering! We aim to bring a...end user experience, to a set of robust platform services , to system level pieces and everything in between.… more
- Cayuse Holdings (Sacramento, CA)
- …TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services , LLC **_LOCATION_** Remote (M-F 9am-5:30pm EST) **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service solutions...and procedures to independently deliver a full range of services to the customer . + Provides complex and… more
- Cayuse Holdings (Sacramento, CA)
- … Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** ... Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions...and procedures to independently deliver a full range of services to the customer + Provides complex and unique… more