- Koniag Government Services (San Antonio, TX)
- … desktop engineering, mobile device engineering, end-user experience, and service monitoring function + Designs and maintains architectural and technical ... **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Responsible for basic inbound call, outbound call, web chat, and paper services , as well as back-office services . Perform services focused on customer ... satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and...All cases shall be logged into a web-based agent desktop application. + Completes accurate account research for customers… more
- SHI (Austin, TX)
- …of the following areas: + AWS Certification + Microsoft Certification + Google Certification + Desktop as a Service - DaaS The base salary for this position is ... a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge...- in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and… more
- Deloitte (Dallas, TX)
- …with Microsoft Entra ID, Active Directory and Directory Services + Knowledge of Desktop as a Service and Virtual Desktop Infrastructure (VMC on AWS, ... from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements. The Modern… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- TEKsystems (Dallas, TX)
- TEKsystems is currently seeking a Desktop Engineer with 7+ years of experience in enterprise desktop engineering, with a strong emphasis on Tanium for desktop ... Ability to lead initiatives and drive technical direction in desktop engineering. Key Responsibilities: + Engineer and maintain enterprise...teams to share best practices. + Work closely with service and product managers to define and document … more
- Cayuse Holdings (Austin, TX)
- … Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** ... Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions...and procedures to independently deliver a full range of services to the customer + Provides complex and unique… more
- Concentrix (Austin, TX)
- Job Title: Seasonal Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Seasonal Customer Service Representative (Remote) works from ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's… more
- CAI (Abilene, TX)
- …Technology Services (ITS) and direct questions and report problems regarding services + Install desktop hardware/peripherals and printers + Activate and ... Hybrid **Job Summary** We are looking for a motivated Service Desk Analyst II ready to take us to...degree and 3+ years of experience in break-fix IT services , and are looking for your next career move,… more
- Robert Half Technology (Dallas, TX)
- Description We are looking for a dedicated Service Delivery Manager to oversee and optimize IT service operations for our organization. This role involves ... ensuring seamless delivery of support and services while fostering collaboration across teams and stakeholders. Candidates should possess a strong technical… more