- Red River (Chantilly, VA)
- …+ Basic knowledge of Backup Solutions + Basic knowledge of troubleshooting Remote Desktop Services and VPN + Basic understanding of core network components ... At Red River Managed Services , we provide a welcoming and positive workplace...primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is… more
- NTT America, Inc. (Gainesville, VA)
- …Adhere to Change Control Processes and Standards + Periodically provide corporate desktop support services including laptop imaging, printer support, user ... account administration and other hardware, software, telecom, and communication services with support from desktop technicians. + Acts as communication… more
- NTT America, Inc. (Ashburn, VA)
- …Adhere to Change Control Processes and Standards + Periodically provide corporate desktop support services including laptop imaging, printer support, user ... account administration and other hardware, software, telecom, and communication services with support from desktop technicians. + Acts as communication… more
- JABA (Charlottesville, VA)
- JOB OVERVIEW: Responsible for installation and maintenance of all desktop equipment including peripherals. Assists with networking and user access to email and ... folders through MS Active Directory. Troubleshoots desktop hardware and software to include network issues. Coordinates heavily with Network Engineer. Assists users… more
- NTT America, Inc. (Ashburn, VA)
- …the users' problems through verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support, user account ... administration and other hardware, software, telecom, and communication services with support from Service Desk Senior...support procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem Solving,Technical Support,Troubleshooting **Certifications:** CompTIA Security ... VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
- Koniag Government Services (Arlington, VA)
- Koniag Data Solutions, a Koniag Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to ... IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. + Ensure...that govern the planning and delivery of help desk services . + Working knowledge of and experience working in… more
- ManTech (Mclean, VA)
- …+ Familiarity with TCP/IP, general networking issues, virus scanning services , and desktop /laptop/peripheral support. **Preferred Qualifications:** + Related ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer-focused **Incident Technician ** to join our team in **McLean, VA** . In this front-line role, you will ... following ITIL processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and implement fixes… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more