• Tier 1/Tier 2 Helpdesk Technician

    Insight Global (Ithaca, NY)
    …Ithaca. You will be responsible for in-person and remote internal employee desktop support , troubleshooting, service monitoring. Occasional travel into the local ... Skills and Requirements * 1-3 years of experience in a helpdesk/ desktop support role with an emphasis on phone support vs.… more
    Insight Global (09/17/25)
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  • Helpdesk Technician

    Alfred University (Alfred, NY)
    …collaborate with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve desktop support issues. The ... personal folders, help back up needed emails, etc.). + Provides backup to the Desktop Support team as well as covering sick days and vacation days. + Install… more
    Alfred University (07/26/25)
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  • Computer Associate, II (Tech Support…

    City of New York (New York, NY)
    …in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support ; or" 2. An associate degree or 60 semester credits from ... the people and its police, and by pioneering strategic innovation. The Support Services Division oversees commands that maintain the Department's Fleet (Fleet… more
    City of New York (09/25/25)
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  • IT Service Specialist 2

    City of New York (New York, NY)
    …in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support ; or" 2. An associate degree or 60 semester credits from ... IT Service Specialist 2 who will: - Provide second level (L2) support for desktops, laptops, printers, and other peripherals. - Troubleshoot hardware, software,… more
    City of New York (08/17/25)
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  • Information Technology Specialist 2 - Hourly

    New York State Civil Service (Plattsburgh, NY)
    …will function primarily as Public Safety Workplace support . They will perform general desktop support as staff for Public Safety Dedicated Support . This ... tickets within designated assignment group.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk.* Monitor… more
    New York State Civil Service (09/18/25)
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  • Service Desk Agent

    Cayuse Holdings (Albany, NY)
    …PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony...Video Conference Unit Troubleshooting + IP Telephony setup and support + Creation of end user accounts and setting… more
    Cayuse Holdings (09/27/25)
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  • IT Service Desk Administrator

    Robert Half Technology (New York, NY)
    …operation of IT systems and devices. This position requires a strong background in desktop support , network troubleshooting, and a variety of IT tools and ... end-user satisfaction. Requirements * Minimum of 3 years of experience in IT desktop support or a related field. * Proficiency in using and managing the… more
    Robert Half Technology (09/17/25)
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  • PC Lifecycle Technician

    CompuCom (Niskayuna, NY)
    …the customer + Responsible for imaging, deploying, maintaining, and wiping + Provide back-up desktop support when needed in a backup capacity for Hardware and ... Minimum 3 to 5+ years of related experience and training with assets and desktop support + Ability to deliver great customer experience and to be invigorated by… more
    CompuCom (09/20/25)
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  • Manager Information Technology Services 1

    New York State Civil Service (Schenectady, NY)
    …as part of a larger team* Coordinate with ITS staff responsible for delivering desktop support to customers in facilities where you may also have development ... 3 City Schenectady State NY Zip Code 12304 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required… more
    New York State Civil Service (09/30/25)
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  • Youth Apprentice- High School Student Aide

    City of New York (New York, NY)
    …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ desktop support for hardware and software computer systems and peripherals. ... Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work from Home… more
    City of New York (08/26/25)
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