- Capgemini (Shelton, CT)
- **Job Title: Desktop Support Analyst ** **Job Location: (Onsite) Shelton, CT** **Job description:** Capgemini is looking for Technical Support Analyst ... system, using Knowledge Base articles * Use of Remote Tools to take control of customer's PC /workstation for investigating probable causes of problem. Raises… more
- Trinity Health (Hartford, CT)
- …techniques required or demonstrated proficiency in these areas. + Microsoft and Personal Computer Certifications (A+, Network+, MCDST, MSP) or equivalent work ... TIS users for all aspects of end-user computing and desktop -based LAN systems software. Provides technical support ...decisions. + Configures and installs software on IS users' desktop and laptop computers. + Installs new computer… more
- COOLSOFT (Hartford, CT)
- …a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in ... a Help Desk Technician to provide level one technical support and to process agency user forms...PC Hardware and software installation 2. End user support - face to face and via telephone 3.… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …technical staff, users and vendors regarding Help Desk and service requests; + Monitors personal computer ( PC ) performance; + Performs related duties as ... required. Desktop Services: + Diagnoses and resolves PC and simple software problems using a variety of...computer hardware and software; + data communications, microcomputer support , production control or programming; + performing… more
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