- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- Red River (Chantilly, VA)
- …+ Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification ... working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team members and… more
- Koniag Government Services (Arlington, VA)
- …systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. + Ensure ... Koniag Data Solutions, a Koniag Government Services company **,** is seeking a Part time Helpdesk...Specialist - Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA.… more
- Cayuse Holdings (Richmond, VA)
- …PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY :_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_**… more
- BAE Systems (Herndon, VA)
- … support position will be responsible for the following activities: + Support and troubleshoot issues involving desktop applications including the Microsoft ... data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence &...performing at your best. Be a part of a company that is part of the community; driven to… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential ... documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors,...All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of… more
- Elevance Health (Richmond, VA)
- …week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office ... technology platforms. **How you will make an impact:** + Support Cisco Webex Applications and control hub settings and...health of the Webex ecosystem. + Maintain and review desktop and mobile applications, usage, adherence to Elevance Health… more
- NTT America, Inc. (Ashburn, VA)
- …resolve the users' problems through verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support , user ... **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and operational needs of the ... user issues. Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops… more
- Node.Digital (Arlington, VA)
- …security vulnerabilities, and recommend security best practices. - Provide user support for Virtual Private Networks (VPNs), Virtual Desktop Infrastructure ... Node is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies...and network administration - Skilled in working with virtual desktop environments (Citrix, VMware) - Must be able to… more