- Trinity Health (Albany, NY)
- …Logs all activities and tasks according to standards + Provides excellent customer service to all levels of internal Trinity Health users across multiple business ... lines. + Responsible for troubleshooting, ad-hoc end-user support , managing work priorities and communicating status effectively and efficiently. + Assists in… more
- News Corp (New York, NY)
- **Job Description :** Role - Desktop Support Manager Type - Initial few months will be in office 5 days a week then can move to 3 days in office Location - NYC - ... 1211 6th Avenue The Desktop Support Manager will play a critical...function - ensuring that a premium level of technical support and customer service is provided across… more
- Alfred University (Alfred, NY)
- …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist. + Works with ... service applications. + Works with Networking to provide administration/ support for Sophos Anti-Virus. Involves creating new virus scanner packages, updating… more
- Colliers Engineering & Design (Rochester, NY)
- …+ 0-2+ years of experience in desktop support or related field . + Experience IT service management methodologies. + CompTIA A+, Network+, Security+, ... running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today... tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New… more
- Albany Medical Center (Albany, NY)
- …appropriately according to documented standard operating procedures. The Tech Field Support is responsible for an exemplary customer service experience for ... of America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote ...repair malfunctioning equipment in a timely manner + Provide support with desktop troubleshooting, configuration and diagnostic… more
- Simon & Schuster (New York, NY)
- … support of end-user computing environments. This role manages a team of desktop support technicians and service desk professionals to deliver exceptional ... The Senior Manager plays a key role in setting service strategies, developing policies and procedures, implementing support...Responsibilities:** + Lead, mentor, and manage a team of desktop support staff across multiple locations or… more
- Delta Air Lines, Inc. (New York, NY)
- …and airport locations. Essential Responsibilities: + Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, ... Climbing (overview & key responsibilities) Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT… more
- Warner Bros. Discovery (New York, NY)
- …peers with assistance from management is essential._ _This position will primarily provide field support but will also spend time in-house or assisting Broadcast ... Support is tasked with timely and professional support in a fast_ _paced 24x7x365 field ...to adapt to rapidly changing situations frequently encountered in field remote environments. Excellent customer service and… more
- Insight Global (New York, NY)
- …5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs and this role will be a part of the ... Support , Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+… more
- Corning Incorporated (Painted Post, NY)
- …a cost efficient manner to Corning worldwide. **Role Purpose** Field Service Technician is responsible for providing desktop computing technical support ... + Two plus years of experience in infrastructure and/or desktop support arena is preferred + Advanced...is preferred + Advanced technical troubleshooting + Strong customer service skills + Strong remote support skills… more