• Unified Communications (Alcatel) Technician II…

    BlackBox (New York, NY)
    …. Setup new users and support resources of terminated users . Perform first level and second level support . Basic and complex move-add-change work. . ... 3 - 5 years experience in providing UC technical support . . Experience in supporting desktop applications...the realms of the role, to produce solutions in support of customer service level agreements .… more
    BlackBox (07/18/25)
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  • Customer Technology Specialist

    University of Rochester (Rochester, NY)
    …resource for the Customer Technology teams and/or department. Provides high level hardware and application support , consultation, analysis, troubleshooting, ... between enterprise technology teams and maintains expertise in current desktop and network technologies, as well as wide range...wide range of systems, applications and customized needs in support of all functions. Provides remote and hands-on … more
    University of Rochester (09/16/25)
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  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to ... support the Customer Service department or programs. **Seasonal role...All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of… more
    ASM Research, An Accenture Federal Services Company (09/13/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Administrative Aide II

    NYU Rory Meyers College of Nursing (New York, NY)
    …and/or casual employees. May act as work leader to junior clerical support staff. Respond to inquiries displaying a comprehensive knowledge of the department's ... as NYU liaison and with University personnel including those at the senior level to resolve issues and problems. Customize and/or compose letters on own initiative… more
    NYU Rory Meyers College of Nursing (08/12/25)
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  • Transit Software Specialist

    Regional Transit Service (Rochester, NY)
    …with a minimum of 3 years of experience in systems administration, software support , or desktop applications. + Excellent working knowledge of RDBMS systems ... plan rates! (https://drive.google.com/file/d/17IA7wJrDeBz2ldZ7NSOyRveq\_RV393BJ/view?usp=sharing) REPORTS TO: Manager of Technical Systems Support COMPENSATION: $68,000 to $75,000 annually (depending on experience)… more
    Regional Transit Service (09/05/25)
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  • FIG Product Specialist

    S&P Global (New York, NY)
    **About the Role:** **Grade Level (for internal use):** 09 **The Team:** Within the S&P Global Market Intelligence Data & Research organization, Product Specialists ... ultimately position Sales teams for success in their contracting discussions and support successful ongoing outcomes for Relationship Managers. + Possess a firm… more
    S&P Global (08/16/25)
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  • IT Security Analyst III

    Albany Medical Center (Albany, NY)
    …throughout the project life cycle + Develop security processes and procedures and support service- level agreements (SLAs) to assure that security controls are ... ensure that security configurations are maintained. The Information Security Analyst - Level III will perform as a recognized information security subject matter… more
    Albany Medical Center (07/25/25)
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  • Operations Lead

    Bank of America (New York, NY)
    …and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly ... business change. Requires broad business knowledge, thorough knowledge of operations support management and expertise in functional product area(s) gained through… more
    Bank of America (07/24/25)
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  • Director Of The Office Of Business Strategies…

    City of New York (New York, NY)
    …health and/or mental health conditions reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, ... individualized clinical and support services. CAS works with other components of HRA...CAS's designee on task forces, committees, work groups, and executive- level meetings that include in the planning, development and… more
    City of New York (07/16/25)
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