- University of Rochester (Rochester, NY)
- …Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose business functions rely primarily on ... computer-based technologies in a 24/7/365 environment. Provides basic systems monitoring, desktop and application support and follows documented procedures when… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …several professors, as their primary responsibility. Incumbents provide comprehensive support to centers, institutes, committees, programs and/or conferences. Handle ... contact/liaison. Interact with University personnel including those at the senior level regarding specific issues and problems. Customize and/or compose letters in… more
- CUNY (New York, NY)
- …May supervise and/or train part-time or temporary employees. Operates motor vehicle, as necessary. ASSIGNMENT LEVEL II - In addition to Level II duties, ... duties, incumbents will also perform those tasks performed by Level I & II Media Services Technicians....1 to 2 years of experience in A/V & desktop support + Experience with video conferencing… more
- University of Rochester (Rochester, NY)
- …as an escalation point for pre-defined requests that cannot be resolved at Level I or Level II Support and other IT support areas in the University. ... with servers, email, issues with NetID's in LDAP and desktop applications, hardware and operating systems. Works with supervisor...with recruiting efforts and providing feedback on performance of lower- level support . + Acts as a System… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Service Desk (Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside (Tier II ) support for troubleshooting, repair, deployment, and installation of… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …is expected and required. + Performs other functions as assigned by management. Level II (in addition to Level I essential ... + Mentors Associate Developers. Level III (in addition to Level II essential responsibilities/accountabilities): + Assists with software and system… more
- LSI Solutions (Victor, NY)
- …work centers, departments or personnel as needed. Cleanroom Materials Clerk: Position begins at level II * Support Cleanroom production for the physical and ... responsibilities in those areas. Materials Clerk: Position begins at level II * Kit work orders with...center per Bill of Materials (BOM)/Traveler. * Work with desktop computers and hand-held computers (scanners) to process ALL… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ desktop support for hardware and software computer systems and peripherals. ... Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff...student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 11 **The Team:** The Quantitative Modeling Group is an elite, global team of highly skilled and versatile ... Modeling (QM) group develops all quantitative models that power the Global Insight's desktop solutions, within one of the strategic businesses of S&P Global Market… more
- KeyBank (Albany, NY)
- …System, CE Desktop , Salesforce, and Microsoft Office Office equipment **TRAINING REQUIRED** Cannon Level I or II or equivalent preferred Cannon Level III ... judgment **Client Servicing and Retention** + Engages appropriate centralized support teams for administration or expertise in the delivery...and skills to do the job at a high level of accomplishment. **Intellectual Horsepower** - Is bright and… more