- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …professors, as their primary responsibility. Incumbents provide comprehensive support to centers, institutes, committees, programs and/or conferences. Perform ... contact/liaison. Interact with University personnel including those at the senior level regarding specific issues and problems. Customize and/or compose letters in… more
- City of New York (New York, NY)
- …serve as a Desk Support Engineer. This role will provide hands-on desktop support across the organization. The candidate will assist in troubleshooting, ... of tickets based on priority, aging, and type. Maintain desktop support documentation: Technical reference guides System...student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an… more
- LSI Solutions (Victor, NY)
- …work centers, departments or personnel as needed. Cleanroom Materials Clerk: Position begins at level II * Support Cleanroom production for the physical and ... responsibilities in those areas. Materials Clerk: Position begins at level II * Kit work orders with...center per Bill of Materials (BOM)/Traveler. * Work with desktop computers and hand-held computers (scanners) to process ALL… more
- Stony Brook University (Stony Brook, NY)
- …of conference room/ AV Equipment (SMART boards, projectors, etc.). Experience providing support at the executive level . End-user training experience. Experience ... Lead Technology Support Specialist **Required Qualifications:** **(as evidenced by an...content management systems such as Drupal, OmniUpdate. Experience with desktop imaging technology (eg, Ghost, Acronis, etc.). Experience with… more
- MTA (Staten Island, NY)
- …(Tech Support ) Level I - $65,734.00 - $83,226.00 + Computer Associate (Tech Support ) Level II - $78,853.00 - $100,730.00 + Computer Associate (Tech ... requiring candidates having minimum four years of hands-on technical support experience. Level II : Under...mid-range computer, LAN or WAN computer environments, and/or local desktop support ; or + An associate degree… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ desktop support for hardware and software computer systems and peripherals. ... Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff...student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 13 **The Team:** **Credit Analytics is suite of Product Lines that combines Data, Analytics and Workflow to ... monitor credit and vendor risk. The Product Lines include the RiskGauge Desktop , Climate Credit Analytics, Credit Risk Pricing, China Credit Analytics, ProSpread,… more
- New York State Civil Service (New York, NY)
- …internal staff, end-users and management to identify and analyze end-user problems;* Manages level I and level II incident response activities including, ... Information Security Office. Under the supervision, the incumbent of this position will support the securing of applications and systems for DFS and assist with… more
- City of New York (New York, NY)
- …for managing and maintaining the Agency's System Center Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I- II and III support ... Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates… more
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