- New York State Civil Service (Albany, NY)
- …is responsible for ServiceNow development and administration, first and second level customer support , desktop and software support , asset inventory tracking ... integrations, modules and workflow processes. * Ensure system data integrity and support designs for ServiceNow data loads and transform maps. * Generate reports… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support peripheral devices (Printers, ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- Marriott (New York, NY)
- …key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, ... in Information Technology, Computer Science, or a related major. ** Preferred Qualifications** * Prior hospitality system-related experience, professional certifications… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both responsible… more
- Highmark Health (Albany, NY)
- …incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or ... the planning/designing and facilitation of functional walk-throughs. May require additional support from more experienced team members. + Manage small to… more
- Verint Systems, Inc. (Albany, NY)
- …informed and engaged in the Verint story. + Lead and mentor a team: Coach, support , and develop PR team members, agency, and contract resources to achieve goals. + ... success stories that showcase Verint's impact, innovation, and leadership. + Support executive speakers' bureau: Collaborate with Communications, Content, and Events… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/ Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
- Colliers Engineering & Design (Rochester, NY)
- …or related field (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service management methodologies. ... keeping things running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today and bring your… more
- US Bank (New York, NY)
- …we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our ... outstanding client experience. With a collaborative team structure, strong leadership support , a rich product portfolio and exceptional prospecting opportunities, we… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/ Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more