- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus ... of this position will be desktop support while also working directly with end users in a helpful and customer service-oriented manner. This vital role involves… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more
- Amentum (Annapolis Junction, MD)
- This position will be used to fill a full-time permanent, Information Systems Support Specialist position within the Office of Information Technology located in ... create CM knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support center. Including cloud based applications… more
- CACI International (Forest Heights, MD)
- …Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II, and other support teams. + Write PowerShell/python scripts ... certification + MCSE Certified + SCCM Certified + Microsoft Endpoint Manager Specialist Certified + Microsoft 365: Modern Desktop Administrator Associate… more