- Robert Half Technology (New York, NY)
- …projects. Requirements * Minimum of 2 years of experience in IT help desk or desktop support roles. * Advanced knowledge of Microsoft Office Suite, Zoom, Slack, ... software errors, connectivity challenges, and access problems. * Track and manage IT support requests using a ticketing system , escalating complex issues when… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...with stakeholders using various platforms including our internal ticketing system , email, phone and screensharing; - Troubleshoot issues by… more
- Robert Half Technology (Brockport, NY)
- …to senior IT staff. Requirements * At least 2 years of experience providing desktop support in a Microsoft network environment. * Associate's Degree in ... York. In this role, you will provide essential IT support to a wide network of users across multiple...standard applications such as Microsoft 365. * Perform routine system updates and maintenance tasks under supervision. * Configure,… more
- Heritage Christian Services (Amherst, NY)
- …equivalent 3 to 5-year experience in an IT-related field. + Experience providing Windows desktop support . + Experience with remote support tools. + ... (laptops, Chromebooks, tablets, smart phones.) + Printers and copiers support . + Utilize help desk ticketing system ....copiers support . + Utilize help desk ticketing system . + Provide remote and in-person support … more
- Northwell Health (New Hyde Park, NY)
- …inventory. + Ensures IT maintains the infrastructure, network, key applications, desktop support and proper disaster recovery procedures; participates in ... from various business applications. + Oversees a technical team in support of carrying out the health system data lake and governance strategy. + Leads the Data… more
- City of New York (New York, NY)
- …in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support ; or" 2. An associate degree or 60 semester credits from ... operability of mobile radios as well as low voltage systems across the city. The Electronics Section seeks two...system upkeep - Accurately document all service activities, system changes, and resolution steps - Support … more
- City of New York (New York, NY)
- …in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support ; or" 2. An associate degree or 60 semester credits from ... Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/ Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- New York State Civil Service (Syracuse, NY)
- …the Information Technology Specialist 2/Client Compute, Hourly SG-18, will function as general desktop support staff for Client Compute team within the NYS ... will be assigned to a variety of locations in support of Sector B's client agencies and may require...following:* Review and respond to IT Service Management (ITSM) system incident and request tickets within designated assignment group;*… more
- City of New York (New York, NY)
- …user requests, issue reports, and system updates. - Provide hands-on support for desktop applications, end-user hardware, and local or networked printers. ... maintenance and follow IT operations best practices. - Support systems requiring 24/7 uptime while working...system reliability, the role also includes performing traditional desktop and peripheral support tasks as needed.… more