- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk/ Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...and assistance using various platforms, including our internal ticketing system , email, phone and screensharing; - Using exceptional writing… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/ Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- Colliers Engineering & Design (Rochester, NY)
- …or related field (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service management methodologies. ... Basic understanding of firewalls. + Previous experience with remote support tools. + Experience using ticketing systems ...remote support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating… more
- Northwell Health (Melville, NY)
- …assigned clients. + Ensures IT maintains the infrastructure, network, key applications, desktop support and proper disaster recovery procedures. + Participates ... Description Plans, organizes and provides oversight and accountability for information systems services and activities for assigned hospitals and business clients.… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/ Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- Robert Half Technology (Rochester, NY)
- …the integrity of IT systems . Requirements * At least 2 years of desktop support experience in a Microsoft network environment. * Proficiency in Microsoft ... to join our team in Brockport, New York. This role involves providing technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT … more
- BXP (New York, NY)
- Primary Purpose of Position: Support the computing needs of all desktop and laptop users, including installation, upgrades, problem resolution and repair. ... Functions: End User Support + Install and support the use of peripherals and desktop ...peripherals. Maintain and enforce hardware policies and standards. + Support the use of operating systems and… more
- City of New York (New York, NY)
- …Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates ... and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility… more
- New York State Civil Service (Hauppauge, NY)
- …within designated assignment group.- Receive and professionally and courteously address desktop support callstransferred by the Service Desk.- Install, load, ... diagnostic steps taken to troubleshoot/resolve client issues.- Work with vendor support to resolve technical problems with agency ITequipment.- Train and orient… more
- New York State Civil Service (NY)
- …and request tickets within designated assignment group. * Professionally and courteously address desktop support calls transferred by the Service Desk. * Monitor ... configure, and troubleshoot Multi-function Printers and Network printers.* Work with vendor support to resolve technical problems with agency IT equipment. * Train… more