- CTG (Buffalo, NY)
- **CTG is seeking to fill a Desktop Support Technician - Windows 11 Upgrade & Hardware Support for our client in Buffalo, NY.** **Location:** Buffalo, NY ... hardware changes and update asset tracking records. + Provide Tier 1/2 desktop support to... or vendors when necessary. **Skills:** + Proficiency in desktop support and IT field technician… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Insight Global (New York, NY)
- …the NYC office 5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs and this role will be a ... of a virtual Tier 1, a virtual Tier 2 Application Support team and now...The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop… more
- Trinity Health (Albany, NY)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... , laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- City of New York (New York, NY)
- …of customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support groups. - Make determination for any system ... citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT...are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,… more
- UHS (Binghamton, NY)
- …Services (UHS) is seeking a detail-oriented Medical Records System Clerk to support the accuracy, security, and organization of patient health information. In this ... on scanned images, re-scanning and stamping unacceptable images using desktop scanners, and verifying scanner settings as needed. +...reports such as the weekly Deficiency Master report and support chart analysis using EPIC work queues per policy.… more