- Ventura County (Ventura, CA)
- …your work experience troubleshooting and resolving technical issues in a help desk or desktop support environment. In your response please include: A) Name of ... and certification skills. + Flexible Workweek/Telework Schedule - We support work life balance by offering compressed work (eg,...and/or vision insurance from a group of authorized plans: Tier one for employee only is $509 per pay… more
- General Dynamics Information Technology (El Segundo, CA)
- …relationships with our customers. **HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT** Tier 2 Operations & Maintenance (O&M) Hardware Support Roles & ... None **Job Family:** Systems Administration **Skills:** Computer Backups,System Administration,Technical Support **Certifications:** Security+, CE - ComTIA - CompTIA -… more
- LA Care Health Plan (Los Angeles, CA)
- …section. Adhere to established Jira Service Management Service Level Agreements (SLAs). (30%) User Support : Provide 1st and 2nd - tier user support . Help ... diagnosing and troubleshooting hardware, software, and network-related issues. Experience providing support to remote and mobile laptop/ desktop users. Experience… more
- TEKsystems (Dublin, CA)
- …for thorough and appropriate ticket documentation and management. Escalate problems as required to Tier 2 and 3 support teams and vendors. This person MUST be ... schedule is 11am - 8pm Tuesday - Saturday. Skills Help desk support , Technical support , Help desk, desktop , switches, routers and switches, Troubleshooting,… more
- UCLA Health (Los Angeles, CA)
- …Knowledge of Windows and Citrix based printing 24. Understand ITIL overview and tier structure support using ticket tracking system (Service-Now) 25. Knowledge ... Description The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers, ensuring seamless… more
- Revelyst (San Diego, CA)
- … Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support ... the end-user. To identify, research, and resolve all general support issues or determine that Tier 2...the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more
- Ferrotec USA (Livermore, CA)
- …high internal customer satisfaction with efficient and complete services and support . Sets up and troubleshoots PCs, provides user training, administers help-desk ... support , and maintains hardware. Administers the network, the network...with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg,… more
- Kiewit (Santa Fe Springs, CA)
- …ensuring adherence to department policies and procedures . On-site and Remote client support of various enterprise and desktop applications . Establish and ... on a team that provides on-site and remote technical support for Kiewit employees with IT support ...package that's among the best in our industry, including top- tier medical, dental and vision plans covering eligible employees… more
- Marriott (Los Angeles, CA)
- …key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, ... detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist in disaster… more