- News Corp (New York, NY)
- …**Document configurations, system diagrams, and support procedures.** ** Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days… more
- CTG (Buffalo, NY)
- …ergonomic considerations. + Document hardware changes and update asset tracking records. + Provide Tier 1/2 desktop support to end-users. + Maintain detailed ... **CTG is seeking to fill a Desktop Support Technician - Windows 11 Upgrade & Hardware Support for our client in Buffalo, NY.** **Location:** Buffalo, NY… more
- Trinity Health (Syracuse, NY)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... to TIS users for all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support … more
- New York Times (New York, NY)
- …on making journalism so good that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support services ... Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company (excluding executives) who are… more
- Insight Global (New York, NY)
- …the NYC office 5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs and this role will be a ... of a virtual Tier 1, a virtual Tier 2 Application Support team and now...The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... issues. Monitor and optimize network services and provide end user support for all network related devices and equipment.WORK PERFORMED:* Install, configure,… more
- Trinity Health (Albany, NY)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... , laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- Insight Global (Melville, NY)
- …and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required. Solid ... internal resources. Must have excellent customer service skills related to providing desktop support . Solid verbal and written communication and documentation… more
- KeyBank (Albany, NY)
- …expertise to maintain and improve IT infrastructure. **Essential Functions** + Provide second- tier support for computer systems in corporate environments. + ... Tiedeman Road - Brooklyn, Ohio 44144 This role provides second- tier technical support for Key's computer platforms...applications using Microsoft System Center Configuration Manager (SCCM). + Support desktop and mobile operating systems. +… more