- M. C. Dean (Falls Church, VA)
- …systems in support of the endpoint devices. The position provides Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports ... Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT)… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …performance issues, and connectivity problems. + Deliver **remote and on-site end-user desktop support ** , resolving escalated technical issues effectively and ... in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. This role is part… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …in Fort Eustis, Virginia. DESCRIPTION OF RESPONSIBILITIES: + The individual shall provide desktop support services, respond to, and resolve service requests. + ... the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in inquiries. + Manage accounts… more
- First Division Consulting (Quantico, VA)
- …Division Consulting is seeking a highly skilled Master Network Specialist (Local IT Support Lead) to support the United States Marine Corps Cyberspace Operations ... in the local network environment, ensuring high standards of technical support and operational readiness. + Oversee the installation, configuration, maintenance, and… more
- Chenega Corporation (Arlington, VA)
- …to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... on technology usage to minimize downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a focus on VIP users… more
- M. C. Dean (Norfolk, VA)
- …enhancements + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + ... + Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier… more
- MPR Associates (Alexandria, VA)
- …incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex problems. + Uses remote ... issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- Tyto Athene (Fort Belvoir, VA)
- …technical assistance pertaining to Active Directory & SSO + Provide Tier III support and work with Desktop Support /Help Desk personnel, both internal and ... including current and new designs to provide network and system support including installation, configuration, deployment and maintenance of server hardware and… more
- Koniag Government Services (Arlington, VA)
- …systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. + Ensure ... Specialist - Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA....suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... user issues. Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops… more