- General Dynamics Information Technology (Crystal City, VA)
- …Policy Objects for security compliance and configuration management.** **Provides escalation support for Tier III/IV issues. Collaborates with customers, ... Crystal City, VA facility at least 2 days a week. Additional on-site support may be required based on customer direction.** **MEANINGFUL WORK AND PERSONAL IMPACT**… more
- Oracle (Richmond, VA)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, ... a broad network of colleagues to draw on for information and support . Provide specific administrative/clerical support . This can include detailed schedule… more
- ManTech (Mclean, VA)
- …needs and requirements and meet business goals + Oversee the day-to-day operation of Tier 1 - 3 support as needed (troubleshooting, problem resolution support ... technical aspects of large, complex projects; coordinate the efforts of technical support staff in the performance of assigned projects + Perform full-stack software… more
- Arena Technical Resources, LLC (Springfield, VA)
- …rational and objective judgments based on facts, information, and company procedures. - Support Tier 2 and 3 operations by assessing severity, prioritizing ... tasks, and considering risks and alternatives. Take ownership of support issues and work towards successful resolution with customers. - Provide technical assistance… more
- SHI (Richmond, VA)
- …at an advanced level. This role involves providing technical escalation support , delivering exceptional customer service, and analyzing, identifying, and planning ... document work for a global knowledge base, and provide expert-level technical support services, all while staying updated on industry trends and emerging… more
- Oracle (Richmond, VA)
- …America. Join our world-class team of high-caliber software sales executives hailing from top- tier software sales backgrounds. We are an upbeat team that fosters a ... network, storage, and related architecture. + Familiarity with Virtual Desktop Infrastructure technologies. Disclaimer: **Certain US customer or client-facing roles… more