- Applied Research Solutions (Washington, DC)
- …advanced technical support with specialized focus on Kubernetes and Virtual Desktop Infrastructure (VDI) in a government environment. This role combines Tier ... 1 and Tier 2 Site Reliability Engineering (SRE) support responsibilities with deep technical expertise in Azure Kubernetes Services and VDI technologies. The… more
- Applied Research Solutions (Washington, DC)
- …provide technical support for cloud services, hosted applications, and Virtual Desktop Infrastructure (VDI) in a government environment. This role serves as the ... teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support...clearance (Required) + VDI Experience: Hands-on experience with Virtual Desktop Infrastructure (VDI) technologies; Azure Virtual Desktop … more
- Chenega Corporation (Fort Belvoir, VA)
- …C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them into the… more
- GRF CPAs & Advisors (Bethesda, MD)
- …1-3 years of related IT support experience in a help desk or desktop support environment. + Experience supporting Windows-based systems and Microsoft 365 in ... PSA/RMM and ticket management. Salary Range: $65,000 - $75,000 (non-exempt/hourly position). Responsibilities Tier 1/ Tier 2 End User Support : + Provide… more
- ManTech (Chantilly, VA)
- …software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic training ... with TCP/IP, general networking issues, virus scanning services, and desktop /laptop/peripheral support . **Preferred Qualifications:** + Candidates with the… more
- ManTech (Herndon, VA)
- …teams to ensure seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring efficient processing of incidents and service ... infrastructure, including domestic data centers and overseas posts. + Manage the " Tier II" and " Tier III" support for Oracle (11g or higher) and Microsoft… more
- NuAxis Innovations (Falls Church, VA)
- …* CompTIA A+ certification (or equivalent).* Proficiency resolving Tier 1 support issues via phone, email, remote desktop , and on-site support ... for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in... Support Active Directory functions including password resets; support VPN, remote desktop /Bomgar, and network connectivity… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- General Dynamics Information Technology (Arlington, VA)
- …& Tier 3 Support ** * Provide Tier 3 engineering support for escalated desktop /mobile issues. * Troubleshoot OS, application, and patching issues in ... and support * Extensive knowledge of Microsoft Windows Server, desktop applications, and Wintel hardware systems. * Experience working with Cloud technologies… more
- Acclaim Technical Services (Chantilly, VA)
- …demands. + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support . + Providing basic user training in support ... grow. We are currently recruiting for an Enterprise IT Support Officer (EITSO) with a current TS/SCI w/ poly...of off-the-shelf applications and office products. + Performing remote desktop triage and system repair using remote tools. +… more