- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- General Dynamics Information Technology (Vienna, VA)
- …identified for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop support , problem resolution to IT ... Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows,Technical Support **Experience:** 5 + years of related experience **US… more
- ManTech (Mclean, VA)
- …+ Analyze, troubleshoot, and implement fixes without escalating to Tier 3 support . + Perform remote desktop triage and system repairs using approved remote ... **MANTECH** seeks a motivated, career-focused **Dedicated Support Technician** to join a dedicated support team of IT professionals delivering mission-critical… more
- ManTech (Mclean, VA)
- …administration + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support + Deliver basic user training for ... MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office + Perform remote desktop triage and system repair using remote tools +… more
- COMSO, Inc (Fort Meade, MD)
- …innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman ... Management (PAM) Services, and MS Exchange are required. + If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted… more
- Leidos (Laurel, MD)
- …(MCSA-DT) Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional ... Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth...experience with Service Management (ITSM). + If assigned to Desktop & Enclave Services: + Understanding of concepts such… more
- Marriott (Bethesda, MD)
- …the primary hardware contact for technical processes and project-specific requirements + Handle PC support escalations from Tier 1 (Atos) to Tier 2 resources ... Agent), Customer Care, Loyalty, and the Customer Engagement Center support team desktop portfolios + Facilitate Home...all hardware assets + Coordinate escalation of issues across Tier 3 and Tier 4 Corporate IT… more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop ...+ Support configuration and maintenance of Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen … more
- Chenega Corporation (Oakton, VA)
- …sites potentially 10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support . + 4+ years' experience with ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more