- CACI International (Sterling, VA)
- …tracking, and monitoring the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC, server, or mainframe applications ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...+ Helping reproduce and diagnose problems + Providing remote support to users for network and desktop … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …performance issues, and connectivity problems. + Deliver **remote and on-site end-user desktop support ** , resolving escalated technical issues effectively and ... in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. This role is part… more
- NuAxis Innovations (Falls Church, VA)
- …work experience. . 2+ years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Northrop Grumman (Elkridge, MD)
- …You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2… more
- Sumitomo Pharma (Washington, DC)
- …opportunity, with the ability to work some days remote.. **Job Duties and Responsibilities** + Provide Tier 2 and Tier 3 support to our users via **onsite,** ... of Good Manufacturing Practices (GMPs) and experience providing technical support in highly regulated or pharmaceutical/biotech facilities. A strong customer… more
- Leidos (Chantilly, VA)
- …24 hour, 7 day a week environment and provide in-depth Tier 2 through Tier 4 level support and problem resolution for technology products and applications. + ... and provide troubleshooting assistance and patching as needed, and perform Tier -3 engineering and support for virtualization infrastructure, consisting of… more
- Northrop Grumman (Chantilly, VA)
- …lists via Active Directory and Linux. . Oversee daily maintenance and provide Tier 1 troubleshooting and support via Kubernetes, OpenStack, Windows, Linux, and ... they're making history. We have an opening for a ** Tier 2/3 System Administrator** to join our team of...and end users in troubleshooting and problem resolution in support of real-time operations. . Communicate effectively verbally and… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more
- General Dynamics Information Technology (Chantilly, VA)
- …Description:** Primary responsibilities include providing engineering and administrative support maintaining multiple large Enterprise environments. The supporting ... workarounds and long-term solutions + Provide remote end user support and remotely work with and train geographically disperse... and remotely work with and train geographically disperse Tier 2 and Tier 3 team members… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. This ... support while managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and in-person +… more