- ENS Solutions (Washington, DC)
- …Desktops) + Operating and executing scripting skills in PowerShell or Python + Providing Tier 3 and above support as needed (troubleshooting, problem resolution ... trusted to engineer new and improved enhancements for existing and emerging virtual desktop technologies. In this role, a typical day will include: + Engineering,… more
- William C Brown Inc (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... 2 and Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to agency management and internal… more
- CACI International (Sterling, VA)
- …tracking, and monitoring the problem to ensure a timely resolution + Providing second- tier support to end-users for either PC, server, or mainframe applications ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...+ Helping reproduce and diagnose problems + Providing remote support to users for network and desktop … more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop ...+ Support configuration and maintenance of Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen … more
- Northrop Grumman (Elkridge, MD)
- …You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2… more
- CareFirst (Reston, VA)
- …optimize desktop tools, applications, and endpoint management solutions. + Provide Tier 3 support to end users, troubleshooting hardware, software, and ... integrity and efficient operation of the organization information systems that support organizational functions. This is achieved by monitoring, supporting and… more
- Chenega Corporation (Oakton, VA)
- …sites potentially 10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support . + 4+ years' experience with ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Humana (Washington, DC)
- …end user virtual space will provide strategic and operational leadership for the Tier 0 Virtual Apps Platform L3 Infrastructure team, ensuring reliable, secure, and ... engineering practices. **Key Responsibilities:** + Direct and oversee all Tier 0 Virtual Apps Platform infrastructure operations, including incident management,… more
- V2X (Springfield, VA)
- …are also Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M team ... monitoring is a plus. + Familiarity with and/or experiencing providing server and/or desktop O&M support within Virtual Desktop Infrastructure (VDI)… more
- NuAxis Innovations (Falls Church, VA)
- …work experience. . 2+ years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more