- IBM (Denver, NY)
- …training, and coaching. * Log and track support requests using a ticketing system , ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 3 ... Office Suite, and common enterprise applications. * Familiarity with ticketing systems (eg, ServiceNow, Zendesk, Jira). * Strong communication and problem-solving… more
- Meta (Albany, NY)
- …11. 3+ years of experience in developing any of the following: Desktop applications, Operating Systems , AOSP, Identity, Device management on iOS/Android, ... future functionality to deliver best-in-class VR devices 2. Develop APIs in the system -level framework layer that allow other layers of the stack to implement… more
- TEKsystems (Buffalo, NY)
- …Provide written descripted information on all items being input into the system . + Assist management in creating and maintaining all departmental procedural and ... audit and Federal regulations. + Participate in production of new internal systems including, but not limited to, testing, procedures and implementation. +… more
- Spectrum Health and Human Services (Rochester, NY)
- …referred + Responsible for recordkeeping (progress notes) in the Cerner Database System and other required paperwork such as service planning, roster maintenance, ... in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. + Knowledge of Community Health Systems . EDUCATION… more
- TEKsystems (Harrison, NY)
- …they have a centralized support team that provides infrastructure, telecommunications, systems , and service desk support to their clients. The ServiceNow team ... and knowledge around software and hardware troubleshooting. Knowledge of a ticketing system and/or incident management tool is required. Entry level experience and… more
- SUNY Oneonta (Oneonta, NY)
- …technical support, best practices, and training for Ellucian's Banner software system to member campuses including SUNY state operated and community university ... REST service calls + Experience using GIT and/or Subversion version control systems + Experience supporting Degree Works + Experience building data blocks and/or… more
- University of Rochester (Rochester, NY)
- …of responsibility. MACHINES AND EQUIPMENT USED: Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other ... corrective action suggestions. Enters patient related errors into hospital reporting system . Identifies and addresses common laboratory errors. (10%) - Monitors… more
- University of Rochester (Rochester, NY)
- …responsibility. **MACHINES AND EQUIPMENT USED:** + Standard office equipment, including desktop computers. Hospital and Laboratory information systems and other ... corrective action suggestions. Enters patient related errors into hospital reporting system . Identifies and addresses common laboratory errors. (10%) + Monitors… more
- JPMorgan Chase (Pittsford, NY)
- …expertise, and contribute to the continuous improvement of our processes and systems . **Job Responsibilities:** + Monitor and analyze active account and book reviews ... and refine rules based on prior findings to enhance system logic for risk-based reviews. + Review, draft, and...logic for risk-based reviews. + Review, draft, and update desktop procedures, effectively communicating changes to the team. +… more
- Amazon (New York, NY)
- …engineering team in developing secure communication applications for desktop /web/mobile platforms, focusing on both technical excellence and professional ... and platform teams to integrate new features seamlessly, maintain system architecture alignment, ensure scalability, and address security requirements across… more